Opus Energy Given the POWWR to Streamline its Customer Journey

[Manchester, 16^th May 2024] – POWWR, the respected energy software provider, today announces that renewable business energy specialist, Opus Energy, will be using POWWR’s Sales360 solution to streamline its customer’s journey. POWWR’s Sales360 solution will automate many of its legacy processes, speeding up new customer registration, minimising error and delays. Part of the Drax Group, Opus Energy has been supplying businesses with renewable energy since 2002. Today, around 80,000* customers rely on Opus Energy to power their businesses with renewable source electricity as standard, helping them achieve their sustainability goals.

POWWR’s Sales360 solution is relied upon by many energy suppliers worldwide to automatically price deals, produce verified quotes, send electronic contracts and manage the customer journey. POWWR’s Sales360 solution is a highly dynamic, visual tool that provides complete transparency and the right information at the right time to make smart, proactive sales decisions.

As an innovative energy supplier, Opus Energy wanted a new way to enhance the experience of new customers while driving efficiency.  The company wanted a solution which would increase sales conversions, simplify sales enrolment processes, and reduce the number of contracts unable to be processed first time - so it turned to POWWR for help.

POWWR’s Sales360 solution perfectly meets Opus Energy’s requirements for a data validation solution by reducing its manual workload, whilst speeding up the contracting process. Opus Energy’s TPI partners can also access comprehensive self-serve reporting so they can track and monitor future revenue more effectively than ever before.

With POWWR’s Sales360 solution, upfront checks at the point of contract submission will improve the onboarding process, providing a better experience for Opus Energy’s TPI partners and streamlining the sales enrolment processes. The customer experience is also improved as contracts are set up far faster than ever before. 

“We are always looking at ways to make managing our customers' energy easier. POWWR’s Sales360 solution improves both the TPI and end customer experience by upgrading our internal processes and removing the need for manual contract checking,” explains Kelly-Marie Lovesy, Director of Sales at Opus Energy. “POWWR’s Sales360 solution is the most established product on the market for a reason. We fully expect it to deliver immediate benefits for all parties through its self-serve reporting, easy contract submission process, and upfront checks.” 

“Clean registration equals clean contracts. By automating many of its legacy processes, our Sales360 solution will help Opus Energy streamline registering new customers. Also, by undertaking credit checks at the beginning it will reduce the chance of fall-out post submission,” explains Matt Tormollen, CEO at POWWR. “Our Sales360 solution will ensure Opus Energy can grow its customer base more efficiently and with less manual effort.”

About Opus Energy

Opus Energy is a leading renewable business energy specialist. They’ve supplied businesses and other organisations since 2002 and currently energise over 80,000* customers covering more than 130,000* UK premises (*accurate as of 05/04/2024). Rated ‘Excellent’ on Trustpilot, they pride themselves on providing exceptional customer service.

As part of Drax Group, they’re integral to the UK energy system. Drax runs the UK’s biggest single-site renewable power generation plant and was the world’s first business to announce its aim to be carbon negative by 2030. Sustainability is at the heart of what they do. They’ve installed LEDs, solar panels and electric vehicle charge points at their office. What’s more, they’re committed to helping customers reach their sustainability goals by supplying renewable source electricity as standard. For more information, please visit https://www.opusenergy.com/ or https://www.drax.com/

About POWWR

POWWR is a cloud-based software provider for the energy and utilities sector. Its advanced platforms and simple solutions help over 65 energy suppliers and more than 1,400 brokers across the United States and the United Kingdom win more deals, manage risk, and grow their businesses. The company was previously known as UD Group in the United Kingdom. For more information on POWWR, please visit https://www.powwr.com/ or contact Jo Forsdike at jo.forsdike@powwr.com